THE ROO PROJECT
Terms and Conditions
Effective Date: August 15, 2026 · Last Updated: August 15, 2026
1. Agreement to Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you (“you,” “your,” or “User”) and The Roo Project LLC, a Georgia limited liability company doing business as “The Roo Project” (“Company,” “we,” “us,” or “our”), governing your access to and use of the website located at https://therooproject.com, together with any other media form, mobile application, or platform on which these Terms are posted (collectively, the “Site” or “Service”).
By creating an account, subscribing to any paid plan, or otherwise accessing or using the Service, you represent that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree with these Terms, you must not access or use the Service.
We reserve the right to change or modify these Terms at any time and in our sole discretion, as described in Section 20 below.
2. Description of the Service
The Roo Project provides online, subscription-based aviation education and training content intended to support private pilots, student pilots, general aviation enthusiasts, and other learners, as well as supplemental aviation- and STEM-themed educational content designed for use by parents and educators with children. The Service may include, without limitation, written courses, checklists, videos, quizzes, downloadable resources, and related materials (collectively, “Content”).
The Service is offered on a subscription basis and may also include one-time purchases of specific courses, guides, or premium content packages, as described on the Site at the time of purchase.
3. Assumption of Risk
You acknowledge that aviation activities inherently involve risk, including risk of serious injury or death, and that no amount of educational content can eliminate that risk. You voluntarily assume full responsibility for any risks associated with your use of information obtained through the Service in connection with actual flight training or flight operations, to the fullest extent permitted by law.
4. Eligibility and Accounts
4.1 Who May Use the Service
The Service is intended for use by individuals who are at least 18 years old, or the age of majority in their jurisdiction of residence, who are capable of forming a binding contract with the Company. By using the Service, you represent and warrant that you meet this requirement.
4.2 Use by or on Behalf of Minors
The Service is not directed to, and does not knowingly collect personal information directly from, children under the age of 13. Any content designed for use with children (for example, aviation- or STEM-themed educational material) is intended to be accessed, downloaded, and used by a parent, guardian, or educator on behalf of a child, under that adult’s account and supervision. A parent or guardian who creates an account and enables a child to use downloaded or printed materials remains fully responsible for that use and for supervising the child’s access to any device or portion of the Service.
If we become aware that we have collected personal information directly from a child under 13 without appropriate parental consent, we will take steps to delete that information. See our Privacy Policy for additional detail.
4.3 Account Registration
To access certain features of the Service, you must register for an account and provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately at hayden@therooproject.com of any unauthorized use of your account.
You may not share your account credentials with others or allow more than one individual to access paid Content under a single individual subscription, except as expressly permitted under a household, family, or group plan (if offered).
5. Subscriptions, Billing, and Payment
5.1 Subscription Plans
The Service is offered through recurring subscription plans (billed monthly and/or annually, as selected by you at checkout) and may also offer term-based or one-time purchase options for specific premium content (for example, a flat-fee course package). Current pricing is displayed on the Site at the time of purchase and is subject to change as described below.
5.2 Payment Processing
Payments are processed through our e-commerce platform (WooCommerce) in conjunction with a third-party payment processor. By providing payment information, you authorize us and our payment processor to charge the applicable fees to your chosen payment method. We do not store your full payment card number on our own servers; payment data is handled by our payment processor in accordance with its own security standards and privacy practices.
5.3 Automatic Renewal
UNLESS YOU CANCEL YOUR SUBSCRIPTION BEFORE THE END OF THE APPLICABLE BILLING PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AND YOU AUTHORIZE US TO CHARGE THE THEN-CURRENT SUBSCRIPTION FEE TO YOUR PAYMENT METHOD ON FILE FOR EACH SUBSEQUENT BILLING PERIOD, UNTIL YOU CANCEL. You may cancel at any time through your account settings or by contacting us at hayden@therooproject.com; cancellation will take effect at the end of the then-current billing period unless otherwise stated.
5.4 Price Changes
We may change subscription pricing from time to time. We will provide you with reasonable advance notice of any price increase that will affect your existing subscription before it takes effect, and such change will apply to the next renewal following the notice period unless you cancel prior to that renewal.
5.5 Refunds and Cancellations
The Roo Project LLC REFUND POLICY – to be finalized by the Company. A common approach is described below; adjust to match your actual policy:
- Monthly subscriptions: fees already paid are generally non-refundable, but you will retain access through the end of the paid period after cancellation.
- Annual subscriptions: [state whether pro-rated refunds are available within a certain window, e.g., 14 or 30 days of purchase or renewal, and how to request one].
- One-time course or content purchases: [state refund window and any conditions, e.g., unavailable once a certain percentage of the course has been accessed/downloaded].
All refund requests should be submitted to hayden@therooproject.com. We reserve the right to deny refund requests that do not meet the stated policy or that we reasonably believe are fraudulent or abusive.
5.6 Free Trials and Promotions
If we offer a free trial or promotional pricing, the specific terms (including duration and what happens at the end of the trial) will be disclosed at the time of signup. Unless stated otherwise, a free trial will automatically convert into a paid subscription at the end of the trial period unless cancelled before the trial ends.
5.7 Taxes
Fees are exclusive of applicable sales, use, or similar taxes unless stated otherwise, and such taxes, if applicable, will be added to your total charge.
6. Intellectual Property Rights
All Content made available through the Service – including text, graphics, logos, course materials, checklists, videos, software, and the compilation and arrangement thereof – is the property of the Company or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. “The Roo Project” name, logo, and related marks are trademarks of the Company (registered or unregistered), and may not be used without our prior written permission.
6.1 Limited License to You
Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Content solely for your personal, non-commercial educational use (or, where applicable, for use with a child under your supervision as described in Section 5.2).
6.2 Restrictions
You agree not to, and not to permit others to:
- Copy, reproduce, distribute, publicly display, or publicly perform any Content except as expressly permitted;
- Modify, translate, or create derivative works based on the Content;
- Resell, sublicense, rent, lease, or otherwise commercially exploit the Content or the Service;
- Share paid account access or paid Content with individuals who have not purchased their own access, except as permitted under an authorized group/family plan;
- Remove, obscure, or alter any copyright, trademark, or other proprietary notices;
- Use any automated means (including bots, scrapers, or data-mining tools) to access or copy the Content or the Site.
6.3 User Feedback
If you submit ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose without compensation or attribution to you.
7. Acceptable Use
In connection with your use of the Service, you agree not to:
- Violate any applicable federal, state, or local law or regulation, including FAA regulations;
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
- Upload or transmit viruses, malware, or other harmful code;
- Attempt to gain unauthorized access to the Service, other users’ accounts, or our systems or networks;
- Interfere with or disrupt the integrity or performance of the Service;
- Use the Service in any manner that could disable, overburden, damage, or impair the Site;
- Post or transmit content that is unlawful, defamatory, harassing, or otherwise objectionable, if and where the Service permits user-submitted content (e.g., comments, community forums, or reviews).
We reserve the right to investigate and take appropriate action against anyone who violates this section, including removing content, suspending or terminating accounts, and reporting conduct to law enforcement where appropriate.
8. User-Generated Content
If the Service now or in the future permits you to post, submit, or share comments, reviews, forum posts, or other content (“User Content”), you retain ownership of your User Content, but you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable license to host, use, reproduce, modify, and display that User Content in connection with operating and promoting the Service. You are solely responsible for your User Content and represent that you have all rights necessary to post it and that it does not violate these Terms or any third party’s rights.
9. Third-Party Links and Services
The Service may contain links to third-party websites, resources, or services (for example, FAA.gov, weather services, or payment processors) that are not owned or controlled by the Company. We are not responsible for the content, accuracy, or practices of any third-party sites, and inclusion of a link does not imply endorsement. Your use of any third-party site is subject to that site’s own terms and privacy policy.
10. Term and Termination
These Terms remain in effect while you use the Service. We may suspend or terminate your account and access to the Service, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or unlawful activity, or for any other reason at our discretion, including discontinuation of the Service. You may terminate your account at any time by contacting us or, where available, through your account settings.
Upon termination, your right to access and use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including Sections 3, 4, 6.5 as applicable, 7, 8, 12–19) will survive.
11. Disclaimer of Warranties
THE SERVICE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OR COMPLETENESS OF CONTENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT IS CURRENT, COMPLETE, OR ACCURATE, INCLUDING WITH RESPECT TO EVOLVING AVIATION REGULATIONS.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS FOUNDERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR ANY CONTENT, INCLUDING ANY DAMAGES ARISING FROM RELIANCE ON EDUCATIONAL CONTENT IN CONNECTION WITH ACTUAL FLIGHT OPERATIONS OR TRAINING, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (\$100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its founders, members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) your use of Content in connection with any actual flight training or flight operation.
14. Dispute Resolution; Arbitration Agreement
14.1 Informal Resolution
Before filing a claim against the Company, you agree to first contact us at hayden@therooproject.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
14.2 Binding Arbitration [OPTIONAL – CONFIRM WITH COUNSEL]
If the dispute is not resolved informally, you and the Company agree that any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by [ARBITRATION PROVIDER, e.g., the American Arbitration Association] under its applicable rules, rather than in court, except that either party may bring an individual action in small claims court. YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
14.3 Governing Law
These Terms and any dispute arising out of or related to them or the Service will be governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles, except to the extent preempted by U.S. federal law. Subject to Section 15.2, you agree that any legal action not subject to arbitration will be brought exclusively in the state or federal courts located in Georgia, and you consent to personal jurisdiction there.
15. Modifications to the Service
We reserve the right to modify, suspend, or discontinue the Service (or any part of it), including specific Content or features, at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice, such as by posting a notice on the Site, updating the “Last Updated” date above, or emailing the address associated with your account. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and, if applicable, cancel your subscription.
17. Severability; Waiver
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect. No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and the Company concerning the Service and supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral.
19. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.
20. Contact Us
If you have any questions about these Terms, please contact us at:
The Roo Project LLC
Email: hayden@therooproject.com
